MS
Marcele S
1 reviews | Active since Oct 2014
17 Feb 2015, 13:53
discontinue S5
after finding out what I would need toe apply for the LTE deal with S5 and tablet from debbie. I drove to Kolonnade to get the document. Get back to the retail park to stand in a rediculous que. After what seems to have been for ever I get back to debbie only for her to tel me that samsung is discontinuing the S5 so they dont have stock For more than 2 months. No customer service has been given and no informarion was passed when needed. The store has no etiquette and they clearly dont feel the need to deliver any type of service other than a bad one. I have lots more to say about this store none of it good.
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Replies (1)Telkom's replyOfficial
17 Feb 2015, 15:43Hello marcele,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Apologies for the inconvenience caused.
Please find ***
Regards,
Zandiswa Gunu
Telkom Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Apologies for the inconvenience caused.
Please find ***
Regards,
Zandiswa Gunu
Telkom Social Media
Telkom's reply17 Feb 2015, 15:43
Official
Hello marcele,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Apologies for the inconvenience caused.
Please find ***
Regards,
Zandiswa Gunu
Telkom Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Apologies for the inconvenience caused.
Please find ***
Regards,
Zandiswa Gunu
Telkom Social Media
