Disconnected with Telkom
<p>Phone line has been dead for 13 days now. No phone line no wifi. Working from home our businesses are suffering, and family overseas are disconnected from us. My kids want to have their daily chat with Ouma in Holland please! I did pay the bill but am waiting for something to be resolved. Very disappointing. What am I paying for exactly?</p>
Good day Stephanie,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Stephanie,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Hi,
we have escalated your fault to the dispatchers to arrange an available technician to attend to the fault as soon as possible. The escalation reference is 14969.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi,
we have escalated your fault to the dispatchers to arrange an available technician to attend to the fault as soon as possible. The escalation reference is 14969.
Regards
Garreth
Telkom Social Media Team
Best regards,
Thank you for responding so quickly, the technician is at my house right now. Great response, well done thank you.
Thank you for responding so quickly, the technician is at my house right now. Great response, well done thank you.
Technician sorted out the line and was friendly and efficient. Excellent. Thank you. Now how about a refund on two weeks of no service?
Technician sorted out the line and was friendly and efficient. Excellent. Thank you. Now how about a refund on two weeks of no service?
Argh! Same problem again. Phone line dead, no wifi. Please send a technician out asap? Thank you
Argh! Same problem again. Phone line dead, no wifi. Please send a technician out asap? Thank you