Disconnected line but still need to pay an extra month

<p>In the middle of May 2017 I loaded additional data on my account (40GB) at R149 or something like that. It was never loaded yet the money was payed from my account to Telkom. <br /> When I tried phoning the service centre the sent me from one division to another to another and back again with no result. I then decided I will go to the Telkom store in Lakeside Mall to try and resolve this problem. They also could not help me as the may or can not go on to that side of the accounts or system or what ever. I then asked them for a cancelation of services form. This form was completed in the store on 31 March 2017.<br /> <br /> At the end of March 2017 as mentioned above I have had my telephone and ADSL line disconnected and it was noted that this will take 30 days. Close to but, before the end of April my line stopped working. That is not a problem or the problem. <br /> The problem that I have now is that I received a bill for May 2017.<br /> The reference number notifying me of my cancelation is ********** 64.<br /> Why are you billing me for something that does not work anymore and has been disconnected? <br /> Now you have got hold of R149 for an ADSL data bundle that I NEVER Received as wel as you are trying to take another R790 from me for a service that has been disconnected.<br /> Please explain how Telkom is working that this over charging and misplacing of MY funds is acceptable?</p>