EA
Eric A

1 reviews | Active since Mar 2014

20 Apr 2017, 19:04

Disconnected for paying via Debit order....

<p>I recently mIssed a payment and subsequent arrangements that the following month would be a double debit. This proceeded and some days later. Was surprised that my line was susended even after recieving sms stating it was paid. I went to my bank and made a bank statement which i took to the telkom store who advised they would send it to accounts department for prompt reconnection. This was over 24 hours. I managed to contact the call centre who said i should be prepared to wait up to 14 days for reconnection. Completly disgusted to say the least.</p>

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Replies (1)
EA
Eric A's update24 Apr 2017, 17:50
Reviewer Update

Its now been 10 days of no internet. Due to your useless accounts depertment. So please if your illetrate get a narrator to assist you. If this is not remidied by tomorrow lunch time i will have no other option than to take this to police station for theft/*****. Totaly pathethic service and response. Glad this happened months before i had to renew my contract with you.