Disconnect service

On 8 November 2015 I sent the cancellation form to Telkom. In December I received an account from Telkom and I was under the impression that it will be the settlement amount and I paid it. A consultant from Telkom phoned me to ask why I want to cancel the service and I told her that I sold my house and I don`t need a fixed line anymore. And then I resent the cancellation form on 18 December because the service was still not disconnected.<br> Now I received another account from them for the line rental.<br> When you phone Telkom you have to hold on for very long time and then you get cut off.<br> Now they can contact me