eM
ephraim M
1 reviews | Active since Nov 2016
15 Aug 2018, 11:53
Disaster network problem
What the hell, since last Friday the technical problem started I'm offline, cannot connect, cannot use WhatsApp or even make call. Call centre even have the nerve to say they don't know when its gonna be resolved, could not even use the free data that was allocated. Sort your network out because come month end you gonna debit my account.this is pathetic, how am I supposed to communicate with this disastrous network. Sort out my connection. I need a working line, cannot rely on my Vodacom sim like I have a contract there. Sort out this mess
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Telkom's replyOfficial
20 Aug 2018, 13:33Good day ekmabuya,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply20 Aug 2018, 13:33
Official
Good day ekmabuya,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,