Disappointment once again

<p>In 2014, i took a month to month data contract with 8ta/ Telkom Mobile. When i app**** for the contract, i took the normal requirements ie 3 month bank statement, proof of residenace etc and authorised a debit order on my account. Around 2 weeks ago i then receive a call from a debtor collector stating that i owe Telkom around R2400 for overdue accounts. Upon query i was told that i supp**** Telkom with the wrong banking details, i find this strange as they had a copy of my bank statement. Yesterday i went to the Gateway CSB to request a copy of the contract that i signed, and at the same time verified that they have my correct cell number which they have from 2014. I am really confused for for the following reasons:</p> <p>1. Telkom has all my contact details but have not once contacted me. I have a Telkom acc from 1997.</p> <p>2. Why contact me when the account is outstanding from 2014, what is the normal practice?</p> <p>Telkom service is really gone down the tube.</p>