AV
Avinash V
1 reviews | Active since Jul 2015
13 Jul 2015, 13:11
DISAPPOINTMENT
Good Day<br> <br> As per my previous query logged on 6th July (Telkom Ref SM123177) - as noted on TELKOM feedback that this was resolved, is INCORRECT... I was merely contacted stating a new call is being logged and will take 72 hours to resolve.<br> <br> It is now way past 72 hours, and has still not been resolved. I am terribly disappointed and disgusted with the service...<br> <br> I am contemplating handing in my device and cancelling the contract - AND NOTE, I WILL IN NO WAY BE LIABLE TO PAY IN ADDITIONAL CHARGES DUE TO A MESS UP BY TELKOM<br> <br> Thank you
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Telkom's replyOfficial
13 Jul 2015, 14:32Hello Shocky_ZN,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your new reference number is: SM125130
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your new reference number is: SM125130
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,
Telkom's reply13 Jul 2015, 14:32
Official
Hello Shocky_ZN,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your new reference number is: SM125130
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your new reference number is: SM125130
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,