DISAPPOINTMENT

TELKOM HAS BEEN A BIG DISAPPOINTMENT SO FAR. THEIR MODEMS HARDLY WORK, I AM NOT ONLINE FOR THE PAST DAY. POOR NETWORK AND VERY SLOW. IN ADDITION, THEIR CONTACT NUMBER DOES NOT WORK? ALSO, THEIR CONTACT CENTRE STAFF IS POORLY TRAINED ON HOW TO RESPOND TO TECHNICAL ISSUES RELATED TO THEIR MODEM. THE MODEM IS MEANT TO LAST 2 YEARS AS PER THE CONTRACT BUT IT SEEMS TO BREAK DOWN LONG BEFORE TWO YEARS.