1 reviews | Active since May 2016

15 May 2016, 10:34

Disappointing speeds on LTE network

I have line of sight to the tower, with RSRP: -73dBm SINR:>=30dB, The speeds I'm getting are unacceptable. Never more than 20Mbps (mostly I get 10-13Mbps), and at night the pings make online games unplayable.

0
Replies (2)
Telkom
Telkom's reply16 May 2016, 10:06
Official
Hi keegan-crankshaw Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible. Interaction *** Regards keagan Telkom Social Media Team
's update06 Jun 2016, 18:50
Reviewer Update

This issue is not resolved. Pings in the evening onwards (and at times during the day) make online gaming unplayable. Speeds are utterly dissapointing. Latest result as follows:
http://www.speedtest.net/result/***.png