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shameega B
1 reviews | Active since Apr 2018
04 Apr 2018, 09:52
Disappointing Sony Xa Device Is No Good And Need To Be Replaced
Bad service,I bought two phone's in July 2017 sony xperia xa,since then I was unable to use it as of the battery power that don't last a day.The phone was booked in for repairs and only the one phone was replaced,then I booked the other Sony in twice and nothing was repaired and I took it for the 3 time yesterday as i discovered the phone's screen is faulty as well.As such I have been paying my monthly premium with no benefit as the phone was not in use since now.Why cant they just give me the option of choosing a new phone its not like I bought the phone at a second hand shop.I don't want that same phone I want a new phone and a refund on all my premiums.
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shameega B's updateReviewer Update
24 Apr 2018, 07:30I received the phone from repairs only the screen was fixed the battery power is still not fixed the battery still don't last for a day,I'm taking this matter to court as i'm paying for nothing.When I asked the consultant at the store what was don't at repairs she said they don't mention what they did to fix the phone.I called Sony and Sony advised there was nothing on their system that indicates that I booked in the phone 3 times and that the phone wont be replaced.The consultant at the store in Liberty Promenade Michelle's plain advised if I don't have insurance on the phone they wont replace the phone but the one phone was replaced and not the other without insurance,However the phone is giving me problems since I bought it....bad I refuse to leave this matter as it.
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shameega B's update24 Apr 2018, 07:30
Reviewer Update
I received the phone from repairs only the screen was fixed the battery power is still not fixed the battery still don't last for a day,I'm taking this matter to court as i'm paying for nothing.When I asked the consultant at the store what was don't at repairs she said they don't mention what they did to fix the phone.I called Sony and Sony advised there was nothing on their system that indicates that I booked in the phone 3 times and that the phone wont be replaced.The consultant at the store in Liberty Promenade Michelle's plain advised if I don't have insurance on the phone they wont replace the phone but the one phone was replaced and not the other without insurance,However the phone is giving me problems since I bought it....bad I refuse to leave this matter as it.