Disappointing Services

Telekom has given me the run around from January, I have called numerous times and went to your store in Trade Route Mall to have my debit date changed to the 25th or date close to the 25th if not available of everymonth but no one can assist me! I asked for the debit details to be removed so that I can make monthly eft payments instead but guess what, this cannot be done as well!!! Last month my debit did not go off on the 5th and Telkom is charging me for the missed debit even though I have tried numerous times to have the debit date changed, Your stores takes their sweet time to assist you, just to be told sorry this cannot be done! I Have now resorted to canceling my one contract with you and will be canceling the second one as soon as it is done.