Disappointing Service - Unable to help me get a copy of my contract or proof of purchase.

<p>I have been to your telkom store thrice, called your call centre been transfered from department to department. Lodged a complaint on facebook to no avail. All i require is a proof of purchase or a copy of my contract from telkom mobile, in order to get my samsung mobile device repaired by Samsung. I need this very urgently as they only will repair it if i purchased the device within a 2 year period. I have less than a month left to get it repaired. I have signed up for this contract through your online telkom mobile store.</p>