Disappointing Service left a bitter taste my mouth

This must be one of the worst services we have ever received, from a service provider. I don't wish for anyone to experience what we went through with Telkom. We took out a landline contract with them on the 20th of July 2024, from the time we got the SIM card and the device we have been trying to get the SIM card activated so we can use the landline its a full 2 Weeks. The many consultant we spoke to seems to be *********** and clueless on what to do, in between us calling their call center their agents answers the phones and hangs-up. Its a Despicable service, of which we have opted that we cancel the contract because we will be billed for a phone that we have not even used. . Please people be alert. Disappointed consumer