Disappointing service and then incorrectly charged

<p>I went to telkom store in bayside asked to get PSTN AND DSL ACTIVATED. The consultant only places and order for PSTN. I get an sms I call through and get confirmation from the contact centre it's for DSL and PSTN - NOT TRUE. I find out from the installers it's just PSTN. I have to once again call through to get DSL activated and advised them that I wanted the 599 PACKAGE 4MBPS UNCAPPED PROMO PACKAGE.</p> <p>DSL FINALLY GETS ACTIVATED 6/7 days later which is pathetic because I wanted both and ordered both from day 1! I hear nothing else from you people and yesterday I go into the store again because I still have no invoice nothing. Not even been emailed an invoice. The guy prints me out an invoice and it's for R727.95! I call you people today and now I get told it's installation fees when I was told I would not pay activation or installation fees at all! I was advised everything is inclued in my package no extra costs just R599 pm. And now I have to wait 7 - 14 days for a dispute that needs to be resolved! You people have mucked around from day 1! In the mean time I have a bill for R727.95 THAT'S DUE ON 04/05/2017!!!! I am not paying for what I was not advised or informed of and I bet you people will cut off my service due to an unpaid bill that was not supposed to be issued to me at all! I want this resolved ASAP </p>