VM
Verusha M

1 reviews | Active since Jul 2016

14 Jul 2016, 15:42

Disappointing service...

<p>I app**** for a personal contract using Telkom's online facility. My understanding was that someone would contact me regarding the next step. I received a call from the company yesterday ( ********** ), however when I answered the call, there was no response from the caller. I tried to call back but was disconnected almost immediately. Having read reviews from others who complained of the same problem, I decided to contact the call centre... I called twice and was on hold for 30 and 45mins respectively. I have not received any further contact regarding my order. I'm thoroughly disappointed in the poor service delivery. </p>

0
Replies (1)
Telkom
Telkom's reply15 Jul 2016, 07:47
Official

Hi verusha-moodley

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,