MG
Micalene G
1 reviews | Active since Sept 2018
12 Sept 2018, 14:24
Disappointing Service
Your service is appalling, slow and frustrating. We've had no internet since Saturday (8 September 2018) the request for a change of ownership (issued at the beginning of August) still hasn't been completed. After going in store numerous times, and spending hours on the phone to your consultants nothing has been done. Now our phone line is down again too! It is honestly a joke and one of the worst experiences we've ever had with an internet provider. I wouldn't recommend Telkom to anyone and regret trying to take over this account in the first place.
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Telkom's replyOfficial
16 Sept 2018, 10:19Hi micalene-gunstone
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please confirm the status of the line when possible as the ref provided ***6 indicates the fault had been restored.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply16 Sept 2018, 10:19
Official
Hi micalene-gunstone
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please confirm the status of the line when possible as the ref provided ***6 indicates the fault had been restored.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,