VN
Varshan N

1 reviews | Active since May 2017

27 May 2017, 08:31

Disappointing service

<p>26th May 2017 </p> <p>One month now that I've been waiting for my internet package to be migrated from capped to uncapped </p> <p> </p> <p>Called telkom again, operator tells me the deal is still pending and with the I.T department, what is so important that its got to be with the I.T department for so long? </p> <p> </p> <p>Really disgusted with the service Telkom is offering. </p> <p>Every call that was made, got the same response from the operator. Doesn't help at all </p> <p> </p> <p>If nothing is changed by Monday </p> <p>I will be visiting a Telkom store to cancel my contract sad to say. </p> <p> </p> <p>As of today it is one month and one day. </p> <p>Now sitting with a internet cap that is finished & have to wait till the first for it to be reset. </p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply28 May 2017, 12:10
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.


We apologize for any inconvenience caused.

Best regards,