Disappointing Experience with Telkom

Telkom

So I placed an online order for a Huawei p10 Lite on the 13th of September and then only received the INCORRECT device more than 14 'business' days later. What a pathetic and dissatisfying experience indeed!!!!

Initially, I spoke to colleagues, friends and family about taking out a cell phone contract with the major telecommunication company and even after all the ONLY BAD REVIEWS and EXPERIENCES I've been told about, I thought I'd give them a chance and find out for myself, only to discover and experience the EXACT SAME THING - THE WORST CUSTOMER EXPERIENCE EVER!!!!

I am not sitting with the incorrect color and I've been told that they do not have stock of the color which I not only app**** for but verbally requested upon completing my application.

Their Sales team is highly *********** and even laughed at the questions I had asked, who does that??!!! A manager was not even able to provide me with the correct information and neither was the Website. Which in my view is MISLEADING AND HOPELESS.

Do yourselves a favour and NEVER purchase a cellphone with them.