TO
Tanya Oehmen-Vuuren

1 reviews | Active since Mar 2017

03 Mar 2017, 14:26

Disappointing

<p>I moved my ADSL line on the website and had an appt for 02/032017. They sent a technician out a week earlier but I had not moved to my new house yet obviously.</p> <p>I followed up and was assured the appt was still on for the 02/03/2017 - nobody arrived. I then called and was told they would come out today 03/03/2017 - noone has arrived. I have called Telkom 8 times today and have received different stories everytime, the latest being that they will come on 08/03/2017! I have moved my line before and it worked perfectly!!</p> <p>I have spent almost R200 on airtime phoning Telkom because I dont have a landline!! I work from home and now need to use prepaid data which costs and arm and a leg but at the end of month I still need to pay my bill even though my ADSL has not been available to me for 8 days.</p> <p> </p> <p>I have been really patient up to now but this is just pathetic. They really don't care about their service</p>

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Replies (1)
Telkom
Telkom's reply04 Mar 2017, 15:27
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