Disappointing

If only there was an option for zero stars... I requested my Fibre line to be moved to my new address. 3 months later after no installation I cancelled my line to change to another provider. Telkom is however still billing me for a line every month, despite all my phone calls and visits to their shops. They still havent cancelled their installation order with Openserve, so I can't even get another provider to have a line installed.