DISAPPOINTED!!!More Sales and less customer service!!!

I am absolutely flabbergasted at my recent experience with Telkom and I now feel like just another sales figure to meet their monthly sales quota. I visited the Telkom store in Galleria a week ago with the possibility of looking into subscribing to a wifi data package that meets with my needs. Being a pensioner and like most patrons my age, the idea of wifi and similar is somewhat of a blur to me and I am very limited in my knowledge when it comes to these sort of things. Shortly after waiting for my number to be called, I was greeted by a consultant who asked me what my data needs were and what would I use the data for. I had clearly explained that I sometime frequent social media platforms, i.e. facebook and whatsapp but would also like to live streaming and news feeds. The consulant advised me that the 60GB day and 60GB night package would be adequate for my needs and ofcourse based on the advise presented, I accepted the package. 8 days later, the data package was depleted and I received an "out of bundle" notification and to my dismay all services have been suspended. I visited the store to cancel the suggested package only to be told that should I proceed with the cancellation, I would have to pay R3000 for a router that is of no use nor benefit to me. I feel financially bul**** and taken advantage of my lack of knowledge. How is the customer being treated fairly? How has my expectations been met? I feel ****** and helpless...Please can someone call me and tailor a package according to my needs or alternatively cancel!!!