Disappointed with Telkom service is an understatement

<p>I have app**** to install a Telkom line in November 2016 and probably won't come as a surprise to many that no line has been installed to date and I have phoned numerous times to follow up. Requested to speak to a Manager after 35 minutes on the line as no appointment date was provided by the Consultant nor an indication as to when I can expect the installation. After waiting for about another 5 minutes to speak to the Manager I received an automatic response in the lines of "The service is not available" and then my call simply ended?</p>