Disappointed with Telkom mobile Services

<p>I signed several contract with Telkom mobile and one specifically expired June 2016. This contract was R319 pm for 10.1" table plus 2.5 gig of data</p> <p>When I received June invoice, i noticed that the same contract changed to R99 and when I phone to enquire, consult said she is not sure why but she captured notes for accounts department to come back to me. Well I waited until July invoice which now I had to pay R505 </p> <p> </p> <p><br />After several enquiries, consultant said the contract expired and the number is on prepaid. When I requested the number to be cancelled and reserve the R505, they said that is not possible however I must visit Telkom office to sign cancellation form which I signed and accepted responsibility </p> <p>Its has been almost two months now and the number is not cancelled and August invoice says I still have to pay R505.</p> <p>I have written several emails to cancellations, customer care and even to one of team leader to customer care, well even today im still waiting</p> <p>All i want is to cancell this number eventually move to another provider since Telkom disappointed, with their stupid cancellation process with *********** consultants</p> <p> </p> <p><br />Clearly Telkom is not Treating Customers Fairly as per the act and over and above their pathetic services they tell you of Ts and Cs when you want something this simple just to cancel a number</p> <p> </p> <p>Just thought people should know about this horrible experience and also learn from it</p> <p>Just hope this matter to come to an end because if I don't pay R505 or reverse the debit order, they are very quick to blacklist.</p> <p> </p> <p> </p>