1 reviews | Active since Oct 2016

09 Mar 2018, 12:20

Disappointed with Telkom :(

My Telkom wifi has been down since the 25th of February 2018, I keep getting told that a technician has not picked the fault up yet and a technician will call me to tell me what the fault is and when it will be resolved...NO ONE has called me, I have been phoning almost everyday just to be told the same story, I have been a loyal Telkom customer for years and have never experienced such bad service from you....Please Telkom sort this out asap, I am paying for a service that I am not getting :(

0
Replies (3)
Telkom
Telkom's reply02 Apr 2018, 12:09
Official

Good day.

Thank you for making contact with us. The previously reported fault was cleared and we're picking up an active connection on the line. Could you please advise if you're still experiencing problems from your side?

Interaction ***

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update02 Apr 2018, 12:32
Reviewer Update
It is fixed now thanks
Telkom
Telkom's reply30 Apr 2018, 21:49
Official

Thank you for letting us know, much appreciated.

Kind Regards,
Ilhaam
Telkom Social Media

Best regards,