Disappointed with Service Provider.

Since October 2017, I have tried numerous times to cancel my fixed line as I have moved home. I emailed Yolani Yolanda Mgwali who promised to cancel above - did not do so. 3 follow up emails to her - she did not action after reading my emails. In April 2018, Mandisa Nombela promised to action my request - after follow up emails, none actioned. I even chatted online to Agents - still no one is actioning my request. For the past 8 months, Telkom has billed me for the rental with no usage. What will it take for Telkom to action my request.