Disappointed to say the least !!!

31/3 App**** for a Cell phone at Telkom, before processing have to pay outstanding account that we could get no info on except a phone number and accounts where amounts are paid in full. Paid the Outstanding R254 and paid R156 to FNB for Statements for application 1/4 No feedback given as promised on application for the cell phone 2/4 Went into branch and was given phone and sim. Sim that was supp**** was wrong size. Phone didn't work. So sat for a week with no phone 10/4 Back in town, went to branch got lots of attitude and sarcasm and after sitting in the branch for an hour waiting phone was replaced. No apology. 12/4 Phoned call centre to find out where my gig of data was and apparently we don't get a gig as told by the sales consultant who took our application. 17/4 Charger plug that came with 1st Phone does not work 19/4 phoned to upgrade package to get gig of data and was told I have to go into branch after branch told me I could do this telephonically, consultant giving wrong prices and speaking in circles. 20/4 Log complaint on Telkom Escalation site, get email to confirm 24/4 Surprise surprise, no feed back or phone call from Telkom !!! What a Disappointment !!!