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Darine M

1 reviews | Active since Jul 2015

06 Mar 2018, 10:10

Disappointed Telkom Customer

I have been waiting over 2 weeks for a delivery of a Wifi router. I had to change my Rica address and I called Telkom to make the change but the when the Wifi was delivered the incorrect address was still there. This is very frustrating because I have been waiting for so long and as a first interaction with Telkom it has been very disappointing.

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Replies (1)
Telkom
Telkom's reply30 Mar 2018, 08:45
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,