1 reviews | Active since Aug 2018
DISAPPOINTED LOYAL CUSTOMER!!!
I stay in Kempton Park. I use Telkom, I have been a loyal customer to Telkom and at every opportunity try to convince everyone I meet to port to Telkom. I REGRET IT !!!!!
For the past 2 months, I have been struggling soooo much with the network here, I even have a WiFi router from Telkom but I am just constantly struggling with the network. I do not understand what I pay for, at this point I honestly feel that one should somar port back to Vodacom. Perhaps it will work better because I can’t even go on google at certain times. It is frustrating.
Ok ?? then as a customer you try to call them to report the matter, tjeeeerrrrr they could put you on hold the whole day, it’s like they deliberately do not answer.
I am thoroughly disappointed ? because I have been using Telkom for a while and have never experienced this type of service. It is disheartening to say the least.
Good day Mrs.,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day Mrs.,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
