Disappointed loyal customer

<p>Hi my name is Nokx Nyawose and I cannot believe Telkom has actually given me the go ahead to write to you as my query is still not resolved after 2 weeks of calling almost every single day. The Call Centre agents are so ill mannered, Meshan Naidoo who took my call at 09:45 on the 28/10/2016 to be specific. This gentleman had me on hold even after I asked not to. Furthermore he had the audacity to tell me my call will be cut after 45 mins as I wasn't willing to accept his call back proposal after empty promises from Sbu and Owen. I have been told 3 different turn around times for my query and no one seems to take this matter as urgent. What saddens me is no one from this company works with pride and lives the values of this company, even after reaching out to them on their Facebook account as a valued customer someone will put my heart at ease still no help from them. My Telkom line with has been blocked for 2 weeks even after paying my account no one seems to know what the problem is and how we can actually solve it. I am so disappointed with the service and treatment I’ve been getting from Telkom and to actually think I’ve been an "ambassador" and converted my entire family to join them. They have caused such inconvenience in my life as one needs to reachable especially since I will 1000km away from my family. My case number is ********** 3.</p>