Disappointed in Services

I have been in contact with Telkom with regards to my contract with them since 1 March 2019. I have not received my monthly data and upon speaking to consultants they have all assured that they will rectify this. On Tuesday, 5 march 2019 i decided to visit a telkom store and the consultant who has assisted me told me that the query would be solved within 24hours. To date the query is still as is.

It would be appreciated if Telkom has the decency to contact me as they have inconvenienced me for the past 8 days.