Disappointed in service

<p>To whom it may concern</p> <p> </p> <p>I normally call to get our Companies bills as most of them does link to our existing profile to view online.</p> <p>I called 10210 and spoke to a consultant, Mr. Malowadi</p> <p> </p> <p>He was talking and typing so slow it took me almost 30 minutes to get two invoices sent to my email. He couldn't even pronounce the company name correctly which exist of 7 letters and is a known name. </p> <p>I had to repeat the numbers and also the account numbers a couple of times for him to just pick up on the system.</p> <p> </p> <p>When I asked him if this was his first day on the Job he just laughed.</p> <p> </p> <p>After sending me the invoices he said okay it has been sent.... no "thank you, have a nice day"or "goodbye"</p> <p>This is the worst service I've ever gotton and I am sure he knew I wanted to give him a bad rating that is why he never mentioned I must stay on the line to rate his service.</p> <p> </p> <p>Disappointed in the lack of training and manners from consultants these days.</p>