Disappointed, disgusted, nauseated, irritated and miffed CUSTOMER

I am utterly disappointed, disgusted, nauseated, irritated and miffed with the level of service Telkom has been giving me lately.

On the 16th of January'19 I reported my phone ****** and had to have it blocked/blacklisted pretty stopping the services until my insurance pays out.

On the 19th of January I managed to get a swim swap and up until this day I'm still without service and it's been over a month now and yet I'm being billed for services that I have not even used. My contacts can't get a hold of me, I've got an ill mom that I constantly need to check up on and I keep giving them empty promises that I'll get this **** sorted... but No.

I've been a valued and a loyal customer for 5years and this is by far the worst that has ever happened to me in the history of being with this disgusting network provider. Every time I call and walked into a Telkom store I'm either told that they're offline, logging cases after cases without any positive feedback not even the store managers could f*cken help. I'm not gonna mention the call centre staff that seem to be ***********. This is atrocious because this is not the first, second, third nor the fourth time being ill treated. I pay lump sum of money every month only to get such level of disrespect and unprofessional treatment from Telkom. I'm short for words to describe how I feel about such.

I feel ****** and victimized by Telkom, I have lost hope and trust with this ****** company and will never ever recommend it to anyone EVER!!! Nothing ever gets better in fact I regret ever being with Telkom.

I need serious intervention on this matter!!!

The number in complaint of is ********** 973 (which is the one that's not active for some odd reasons) the number to be contacted on ********** 168