MM
Mohale M
1 reviews | Active since Feb 2013
15 Oct 2019, 16:02
Disappointed
My account was in arrears and I paid it in full in September but to my surprise the outstanding balance still appears under my profile on ITC. I find it very difficult to understand as to why they have not updated info. I am having problems now as I woyuld like to move on with my life. I called and was told that a request will be sent to some departement for them to send me a letter confirming that my account is up tp date. This is really becoming a problem for me.
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Replies (2)MM
Mohale M's updateReviewer Update
15 Oct 2019, 16:20I want a letter confirming that everything is up to date and that my account is cleared, I want them to update that on ITC
MM
Mohale M's update15 Oct 2019, 16:20
Reviewer Update
I want a letter confirming that everything is up to date and that my account is cleared, I want them to update that on ITC
MM
Mohale M's updateReviewer Update
17 Oct 2019, 09:51I am still waiting for feedback from Telkom even after making several calls to them yesterday, it looks like the people responsible are not prepared to assist me in any way. I must say I regret getting into a contract with Telkom. I am seriously considering cancelling the existing one. How hard can it be to just write a letter and send it to me or just go onto whatever system they using to update my record. I am really disappointed in this rediculous service they providing.
MM
Mohale M's update17 Oct 2019, 09:51
Reviewer Update
I am still waiting for feedback from Telkom even after making several calls to them yesterday, it looks like the people responsible are not prepared to assist me in any way. I must say I regret getting into a contract with Telkom. I am seriously considering cancelling the existing one. How hard can it be to just write a letter and send it to me or just go onto whatever system they using to update my record. I am really disappointed in this rediculous service they providing.