Disappointed customer

<p>I'm so disgusted in Telkom I have logged a report of my house phone that is not working and my wifi that's not working I was promised a technician will be coming out for the last 2months but no one came out yet... I called in and spoke to an agent who was so unhelpful and when I asked her to give me a reference number she ended the call... All I want is this issue resolved and I want to know what's going to happen about my 8.5 GB data... I received no feedback from them and my new data kicked in and still cannot use my house phone and every time I send them a inbox on Facebook I get automotive text messages and I have not even received a call once from them or nothing I'm extremely upset and not happy at all... I'm paying for things I cannot use and they expect full payments every month... I feel like cancelling my account with them and not use the service...</p> <p>Very angry customer</p>