DISAPPOINTED BY TELKOM'S ********** SERVICE TO LOYAL CUSTOMER LIKE ME!!!!!

DISSAPPOINTED AND OUTRAGED. TELKOM IS *****ING MONEY FROM ME EVERY MONTH FOR A SERVICE NUMBER/TELEPHONE LINE I AM NOT USING.

I had a business service number with Telkom, however when I requested for a cancellation of that specific service number, Telkom came out to my business to remove the line. Since then, they have continued to bill us on a debit order for an account we are not using. I have also sent an email to stocs and received a cancellation form which I filled in and sent back in April 2022. To this day I have contacted them and spoke to 4 different people who keep saying the line is active. They keep on saying they are going to escalate it to the supervisor. My question is, does Telkom even have supervisors because their service is **********.