1 reviews | Active since Jun 2018
Disappointed by telkom
I have been using Telkom for a while now and thought it was the best network on this planet until recently; when I wanted to find out what their other prepaid tariff plans had to offer. Boy did I make a huge mistake. Little did I know that unlike Vodacom, Telkom only let's you change your tariff after 30 whole freaking days. I never had that issue with Vodacom and I could dabble with the tariff plans until I found one I was most comfortable with. All I had to do was wait a day. To make things worse I'm now stuck with a prepaid tariff plan for life. (Smartbroadband wireless prepaid). No warning is given when you make the tariff change on *180#...And top it all off, my airtime disappears from time to time without me even being connected to the internet or making calls. I was happy with Telkom, and all in month's time that changed. Moving back to my old network seems like a good option right now.
Good day Unicorn53
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
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Regards
Gerard
Telkom Social Media Team
Best regards,
Good day Unicorn53
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
