Disappointed at the service

<p>About 2 weeks ago I logged a fault that my ADSL Line was not getting any internet DSL Connection. They told me the issue was fixed from the exchange the ADSL worked for 2 days and after that went down again. I called to say that there was an issue the call center guy said because im on a 4 meg line there was a threshold issue. So they reset whatevr they had to after resetting my adsl still there was no internet/dsl issue. So they assigned a technician to the fault. Its almost a week now and the issue is still not fixed. i dont ever get an uodate from telkom regarding the status of my issue. The only time I get an update is if I call. And everytime I call they tell me a technician has been assigned. this is not good service because to this date the issue has not been fixed. I called once and they said there was no issue at the xchange. The technician said there is an issue with the sync between the router and exchange and they said a technican would be despatched. Still nobody has contacted me about when a technicain would arrive. i called and they said a technician would be coming out today. At 12 p.m nobody arrived so i called the call center and they then told me that the technician is not neccesarily coming out today based on the communication from the call center I cancelled my plans. This is really not a good service and Im not very happy. I will be sure to take this matter up further. I mentioned im not at home during the week during the day and still nobnody has pitched up after 5 p.m or even during the weekend. i cannot go another week without my ADSL....This issue needs to be rectified ASAP or i will be forced to cancel my account and change my service provider. ADSL Number is ********** 408</p>