DISAPPOINTED AND FUSTRATED CUSTOMER. COVERAGE AVAILABLE BUT NO CONECTIVITY

An extra low service and zero value for money, best represented by Telkom. It's all nice when signing a contract, then connectivity IS LITERALLY ALWAYS AN ISSUE. When I wanna cancel the contract they impose penalties ? When I sign a contract, I'm literally saying I will pay my dues. And Telkom is saying "we will deliver". Telkom only delivers disappointments ?

I called from morning, literally the whole day, doing the same thing over and over again. For two days out of the blue my contract sim got cut off network. No services. Then I did all the futile steps for reconnection, nothing works. A case was open. I then use my prepaid sim, bought the LTE data, fully aware that there's coverage in my area and I've used it before. Mxm trust Telkom to disappoint. Same story. My reference number is: ***2.