KH
Kyle Houston-mcMillan

1 reviews | Active since Feb 2015

20 Jun 2015, 17:20

Disappointed

I recently moved to telkom mobile from MTN after years of terrible service and signal, I got my contract right after the Summer of Wow promotion, when getting my phone I asked the sales rep if there won't be a new type of special coming out soon where extra data is involved, she said no unfortunately not , now I see my contract comes with an extra 24 gigs of data !!! I spend so much money on extra data bundles a month, which is a mission to get might I add, and now I see that I could have gotten an extra 24 gigs of data, I feel horribly saddened, disappointed and wish that this could be rectified ... in any way .... I am so bummed out by this especially because everything up till now has been great with telkom mobile

0
Replies (1)
Telkom
Telkom's reply21 Jun 2015, 08:25
Official
Hello Kylehmcm14,


Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM119366.

We apologise for any inconvenience caused.

Kind regards
Wesley Arendse
Telkom Social Media Team

Best regards,