KP
Keveshnee P

1 reviews | Active since May 2017

25 May 2017, 14:06

Disappointed

<p>I did an online application on Monday the 22nd of May 2017, an agent then called me and gave me a offer on the Huawei P10 for R479 a month, she informed me that I was not blacklisted and that I qualified for this phone, she told me to choose a colour and delivery will be in 5 working days, she then informed that Telkom will then debit my account of R479 within 48 hours and then credit it back so that they will have my banking details, i had the funds available in my account and i waited till Wednesday the 24th of May 2017 and Telkom did not debit my account, upon phoning Telkom sales today to query the status of my order, I was then told that my application has been declined due to affordability.</p> <p> </p> <p>I was upset very upset upon hearing this as I was under the impression that I will be getting the contract and I had make sure that the R479 was in my account so that they could debit</p> <p> </p> <p>I was misled by your agent and this is very frustrating for me</p> <p> </p>

0
Replies (3)
Telkom
Telkom's reply25 May 2017, 15:23
Official

Good day Keveshnee,

We have tried calling you with no luck.

Please privately reply and provide your ID number so we can follow up with our Sales Team.

Regards,

Busi

Telkom Social Media Team

Best regards,

KP
Keveshnee P's update25 May 2017, 15:26
Reviewer Update

***

KP
Keveshnee P's update25 May 2017, 15:29
Reviewer Update

I was eager to get this contract and i can afford the monthly payment as i desperately in need of a nee phone as i spend alot on my prepaid phone