Disappointed

<p>I requested that my adsl line be transferred to the Openserve Holding Pool on 24 March 2017 and received acknowledgement of receipt from Telkom. The 14 to 30 day working period committed to respond by Telkom has passed. Follow up emails had been ignored and their call centre is not helpful. The only response that I received is that the matter will be escalated. Very sad that Telkom is not delivering on their promise to respond with the time frame they committed to.</p>