Disappointed

Good day

I would like to complain with regards to an order that was placed online for a laptop about a week ago. I spoke to four Agents already, I am either being told that either the system is offline or that it will be delivered in the next 3-7 working days.

I was told that it was in stock and as soon as the money has been debited I shall receive the Laptop.

I called in again today, and an agent advised me that the laptop is not in stock, I feel like this is an inconvenient for me because I get different information every time when I call From people who work for the same company. And what makes it worse is that there was no delay in debiting the payment from my account.

I had expected feedback with regards to being told if it’s out of stock. I’m very much disappointed with service I received.