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Brooke B
1 reviews | Active since Sept 2018
05 Sept 2018, 01:38
Disappointed
I app**** for a Telkom ADSL line in March and they only came to install now in August, after everything was set up I couldn’t connect to my WiFi because they had cancelled my line due to inactivity. Now I need to get them back here to reactivate my line again and even that is a mission.. I am so disappointed in them and their lack of urgency regarding this matter
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Telkom's replyOfficial
06 Sept 2018, 10:10Good day Cookie1234
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply06 Sept 2018, 10:10
Official
Good day Cookie1234
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
BB
Brooke B's updateReviewer Update
10 Sept 2018, 12:03Hey
Had there been any updated as there is still no one coming out to me to fix this problem
BB
Brooke B's update10 Sept 2018, 12:03
Reviewer Update
Hey
Had there been any updated as there is still no one coming out to me to fix this problem