Disappointed

Telkom has been spinning me in circles. Having problems with my ADSL. I call in to report the error and they send a technician to "fix the problem" only for the same problems to be there. Also, they tell me that I can not get the service I'm paying for because it will make my connection unstable. Yet they offer that very service and Bill me at the end of every month for the service. All they do is apologise for the inconvenience. Ridiculous at the least. Paying for an "upto 10mbps" line. Getting unstable speeds jumping all over the place between 0.4mbps and 7.5mbps, with very slow upload speeds and a really terrible ping. The sad part is that for two months it worked perfectly, now this.