Disappointed

Good day

Every month it’s an issue with Telkom regarding their monthly statements, they’re inconsistent with the agreed monthly payment they debit from my account, the worst part is that, they that they are extremely difficult to get hold of telephonically, when you do get hold of them, you get *********** call centre agents who battle to login to their own systems.

I need to know why the payable amount on monthly statement differs every months? My monthly payment on uncapped data is R449. I received a statement today that states that they will debit R898 from my account next month.

I dint understand why