DISAPOINTING SERVICE BY TELKOM

<p>I am so disappointed in the service that I am getting from Telkom Direct. I currently have a telephone line with them which I am using for WIFI at home, however for past 3 months my ADSL line has been disconnected. I called numerous times regarding this issue and every time I call all the consultant says is they are busy solving the issue or the issue is solved yet my WIFI is still not working. I finally had enough of them and called 2 weeks ago asking them to reset it on their side and it didn’t work. They then promised to send out a technician a week had past and no technician came to fix it. When I called to ask when the technician will be coming they said the case is with their Technical Department or whatever they call them and waiting on technical department to decide whether or not a technician needs to be sent out 5 days later which was Friday 24th June 2016 they promised the issue has been logged with the technicians and a technician will come over the past weekend of the 25th and 26th June. Today is the 27th June and yet still the same problem no Technician and my WIFI is still not working keep in mind that I have been paying this account for the past 3 months YET I COULDNT EVEN MAKE USE OF THE SERVICE THAT I WAS PAYING FOR, FOR THE PAST 3 MONTHS.</p> <p>TELKOM DIRECT IS USELESS!!!!</p> <p> </p>