DISAPOINTED CUSTOMER

Ever since my Telkom landline and ADSL lines were installed I have only had a great experience with Telkom.<br> alas, this didn't last very long.<br> after registering a fault on my home line twice, the problem still persists.<br> On 22 Jan 201 Fault number 630CTK220115was created and apparently restored on 29 January 2015.<br> On 29 Jan 2015 I logged a new fault, 599CTK90115.<br> On sunday 1 Feb 15 I received a sms that my problem is in hand of the technical repair division.<br> <br> the handset is still so noisy and at times completely dead.<br> to date I have received Telkom's service smses but nothing further has been done.<br> in the meantime I have had to replace my modem at my own costs in order to have a functional internet connection but I still have no functional home telephone.<br> I find this unacceptable, the service delivery is non existent.<br> <br> I do hope that this report will result in someone taking responsibility in order to solve this issue.