Disapointed

As a Telkom customer I very disappointed because of how things ended up recently. We have had incidents of cable theft in our area a couple of times which had been repaired, but recently Telkom will not attempt to repair again which is understandable that a business like Telkom cannot afford to repair every time due to cost/losses. That being said I was told i have to pay R339 of which I payed recently R350 so that I can proceed with an application to get LTE as a medium to use internet at home. I went to one of the Telkom stores made an application took the documents with including the payment details/slip, they said "we will call you tomorrow sir" and tomorrow became days. I then called in to make an application, which was processed, got an sms later that day declined. Called them back to be told i owe R1000 plus for ABCDEF....... of which i had no service. They did call today after another dispute to tell me that they looking into this matter. What is most upsetting is that I got declined for LTE (Using internet for work etc) after being a customer using their ADSL and landline, no effort made to at least try and keep as a customer or providing an alternative for internet etc. Very Disapointed. S Losper **********