PS
Philip S

1 reviews | Active since May 2012

29 Jun 2016, 20:26

Directory entry

<p>For about 30 years, my number has been unlisted in the telephone directory, for reasons of privacy and harassment. I was alarmed to see that my number has been listed in the latest white pages (2016/2017). I called Trudon, who advised that the reason my entry appears is that it was provided to them by Telkom on mag tape. They told me it's futile for them to remove it as it will simply come back again when next Telkom send them an update.</p> <p>I want to know WHY my entry has been listed by Telkom, which is in contravention of my specific instructions NOT to list my number. And I want to know WHAT Telkom is going to do to rectify the problem and re-instate my privacy.</p>

0
Replies (3)
Telkom
Telkom's reply01 Jul 2016, 09:39
Official

Hi pstodel

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,

PS
Philip S's update06 Jul 2016, 18:22
Reviewer Update

Despite the response above, I've had no contact from anyone. This remains unresolved.

PS
Philip S's update17 Jul 2016, 19:21
Reviewer Update

I have still not received any feedback. Telkom is ignoring this.